Summers came out and diagnosed my furnace wrong the way I found out I called someone else for a second opinion and it was a completely different thing and summers was gonna charge me $875 for a gas valve the the other people said it was the bored the gas valve was good and I paid them 250 to change that that was what was wrong and when I called summers and asked hey can I have my 100 back sence you get me wrong diagnostics they said il tell my manger and haven’t heard from them in over a month now I would definitely not recommend if that’s the way there going to run a business

Anthony was outstanding in the service call. Explained everything in detail.

Trustworthy, fair and knowledgeable!

This company did respond overnight and sent a tech out at 1:30am during freezing weather, which I appreciated. However, after diagnosing a faulty high-limit switch on my 3-year-old furnace, I was told my unit “wasn’t good” and would likely need full replacement. No one explained the underlying cause or performed airflow diagnostics.

I paid for the service call but never received an ETA on the part despite multiple follow-up calls. Customer service was kind, but there was no follow-through or resolution.

I ultimately got a second opinion. That company confirmed the same faulty part, completed a full diagnostic, explained everything clearly, and determined my furnace does NOT need replacement — just routine maintenance (coil/blower/air chamber cleaning). They had the part available and restored heat the same day.

I’m glad they came out overnight, but the experience felt more sales-driven than service-driven. I’m grateful I sought a second opinion.

Very quick to respond for service calls. Friendly and professional as usual. Everyone I've ever dealt with -heating, cooling and plumbing- at Summers has been great. Very good company.
Would highly recommend.

Mr Kevin was amazing to help me out when I needed it the most being a mortician I help others. This young man came out in 0 degree temps in middle of night yesterday. He explained everything to me and I requested him today. I trust him. You have a gift as this young man is incredibly professional takes his time. God bless that you have someone like Kevin to help others when we need them. I will always request he comes to my home. God bless summers and Mr Kevin Travis. Thank you. Renee Larson.

Zack was nice and professional. He answered all my questions in detail.

Nick and Ziggy did a prompt, cheerful, professional emergency repair when our pipes burst in the ceiling and flooded the garage. They could not have been nicer or more helpful and quickly replaced the burst copper pipe, cleaned up meticulously, and offered us their helpful membership maintenance plans. Many thanks!

Donnell serviced my furnace today. He was very thorough, explained the details, and made great suggestions regarding types of furnace filters and the frequency of changing them. He also suggested changing the thermostat batteries yearly, which I did not know or do. He showed me how to remove the cover and adjust the time after changing the batteries out. I would like for him to service my furnace next year as well. He was one of the best serviceman you have sent out. Thank you. I sure hope you value the good service Donnell provided. Ms. J Pulphus

We could not have called a better company. Our furnace went out on Friday night in -21 degrees. Nick came to the house and apologized for taking so long very polite and explained everything. (We felt it was a not that long of a wait with the weather being so cold.). Ended up needing a new furnace. Mark and Dom came out on Sunday and has us repaired in no time. They were both very polite and explained all we needed to know.

Had an emergency. Austin and Ziggy were here in less than an hour and fixed the problem!